Coronavirus Resources from Mars Bank

Mars Bank Response to the COVID-19 Impact

As a community bank, Mars Bank is always focused on our neighbors – our customers and all those who call our communities home. We are all feeling the impact of the COVID-19 pandemic. Mars Bank remains open and is balancing the health and wellbeing of our customers and staff while maintaining our customers’ ability to conduct banking tasks. Click the boxes for links to bank resources:

Message from CEO Jim Dionise

Consumer Customer Financial Assistance Programs

Business Customer Financial Assistance Programs

Banking Center Hours and Access

Remote Banking Options

Government and Community Resources

We appreciate the cooperation of our customers and the dedication of our staff during this difficult time. If you have questions regarding the bank’s response to the pandemic, call our customer service helpline at 724-625-1555 ext. 287 between 8:00am – 6:00pm Monday – Friday and 9:00am – 1:00pm Saturday. After business hours email us.

Bank Updates in Response to Pandemic Impact

November 18, 2020 Update

Banking Center Access Change on Monday, November 23, 2020

The Pennsylvania Department of Health updated its COVID guidelines on November 17, 2020 due to the surge in cases throughout the state. The bank is monitoring the situation and will respond as necessary to protect our staff and customers, as well as to help limit the spread of COVID in our communities. 

Changes to Banking Center Access 
Beginning Monday, November 23, 2020 all banking center lobbies will be accessible by appointment only. 

Lobby services by appointment include viewing safe deposit/convenience boxes, account opening, loan closing and other critical banking needs. 

Conduct other banking transactions via the drive-thru at our Cranberry, Heritage Creek, Penn and Richland locations or through our remote banking options: online banking, bill pay, mobile banking (including mobile deposit), ATMs and telephone banking.

Changes to Banking Center Hours
Some location hours will change – specifically Mars and Grove City locations. Visit for specific location hours. This web page also details the cleaning and other protocols in place at our offices.

Support for remote banking is available online or through our customer service helpline. Visit or call 724-625-1555 ext. 287 between 8:00am – 6:00pm Monday – Friday and 9:00am – 1:00pm Saturday. You can also send us your questions securely through our website at

Updates regarding the bank’s response to the pandemic can be found at

Thank you for your understanding as we work together to mitigate the impact of COVID-19. 

October 20, 2020 Update

Update Regarding Paycheck Protection Program: Forgiveness Application

Mars Bank is accepting forgiveness applications for Paycheck Protection Program loans completed through the closing of the program on August 8, 2020. Information regarding forgiveness is available at the SBA website, including instructions and application for all PPP loans.

Simplified Application for Loans of $50,000 or Less Added to SBA Website

The Small Business Administration (SBA) released a simpler loan forgiveness application for Paycheck Protection Program (PPP) loans of $50,000 or less. This action streamlines the PPP forgiveness process and provides financial and administrative relief to businesses. The portal for submitting the simplified application is open and Mars Bank is submitting applications for forgiveness.

Click here to view and download the simpler loan forgiveness application (Form 3508S).

Click here to view and download instructions for completing the simpler loan forgiveness application (Form 3508S).

Click here to view and download the PPP Forgiveness FAQ from the SBA.

Please contact your Commercial Banking Officer with any questions regarding PPP loan forgiveness  or call 724-625-1555 x250.

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